You will immediately receive instructions for accessing our full, 4K resolution Website. Site data will download only once, typically within 35 to 45 seconds for 4G connections, and be stored in your browser cache. Instructions for working the VR Mars are available from "About". (https://marsatyourfingertips.com/about.html)
REFUNDS: If you are dissatisfied with Mars at Your Fingertips, please let us know why. We'll make every effort to troubleshoot if you've experienced technical trouble using the VR. Otherwise please explain your reasons so that we may improve the product. You may always request and receive a full refund at any time.